top of page

Bible Senders
Refund Policy

A legal disclaimer

Bible Senders, located in Florida, is committed to providing clear and transparent policies regarding purchases and donations. Below is our refund policy for items and services offered through our organization.

​

Non-Refundable Items

  • Free Bibles and Study Materials: All Bibles, Bible study materials, and other books offered for free by Bible Senders are non-refundable. As these items are provided at no cost, no refunds or exchanges will be issued.
     

  • Third-Party Purchases: Any Bible Sender-authorized items purchased through third-party platforms, such as Amazon, are subject to the refund and return policies of the respective third-party vendor. Bible Senders is not responsible for handling disputes, returns, or refunds for items purchased through third parties. Please contact the third-party vendor directly for assistance.

All Sales Are Final

All sales of Bible Senders-branded merchandise, including but not limited to logo cups, t-shirts, and other items purchased directly from Bible Senders, are final. We do not offer refunds or exchanges except in cases where a refund is deemed necessary at our discretion.
 

Exceptions for Refunds

In the rare event that a refund is deemed necessary by Bible Senders (e.g., due to a defective item or an error on our part):
 

  • Timeframe for Returns: Refund requests must be submitted within 14 days of the purchase date. Requests made after this period will not be considered.
     

  • Restocking Fee: For items such as logo cups and t-shirts, a restocking fee of 20% of the purchase price may be applied to cover handling and processing costs.
     

  • We will not cover the cost of return shipping. 
     

  • Processing Time: If a refund is approved, please allow up to 30 days for the refund to be processed and reflected in your account. Refunds will be issued to the original payment method.
     

Contact Information

For questions or concerns regarding our refund policy, please contact us at:

  • Email: info@biblesenders.org
     

  • Mailing Address: Bible Senders, 157 Forest Grove Blvd, Palm Harbor, Florida, USA
     

Additional Notes

  • Defective or Damaged Items: If you receive a defective or damaged item purchased directly from Bible Senders, please contact us within 14 days of receipt to report the issue. We may request photos or other documentation to process your claim.
     

  • Florida Consumer Protection: Bible Senders complies with applicable Florida consumer protection laws. If you believe your issue is not adequately addressed, you may contact the Florida Department of Agriculture and Consumer Services at 1-800-HELP-FLA (1-800-435-7352) or visit www.fdacs.gov.
     

We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website with the effective date.
 

Last updated: August 31, 2025

bottom of page